Last updated: 28 July 2026

1. About this policy

This Cookie Policy explains how 77 Cycles Ltd uses cookies and similar technologies when you visit our website.

It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

In this policy, “77 Cycles”, “we”, “us” and “our” refer to 77 Cycles Ltd.

2. What are cookies?

Cookies are small files or pieces of information stored on your computer, phone, tablet or other device when you visit a website.

Cookies can help a website:

  • Work securely and correctly

  • Remember choices you have made

  • Provide features such as online booking

  • Understand how visitors use the website

  • Identify and resolve technical problems

Some cookies are deleted when you close your browser. These are known as session cookies. Others remain on your device for a set period or until you delete them. These are known as persistent cookies.

Similar technologies, such as local storage, scripts and tracking tags, may perform comparable functions. References to cookies in this policy include these similar technologies where appropriate.

3. How we use cookies

We may use the following types of cookies.

Strictly necessary cookies

These cookies are required for the website and its main features to function securely.

They may be used to:

  • Display and operate the website

  • Protect the website and its forms from misuse

  • Maintain secure browsing sessions

  • Remember your cookie preferences

  • Allow you to use the Bikebook booking service

  • Prevent technical or security errors

Because these cookies are needed to provide the website or a service you have requested, they cannot usually be switched off through our cookie settings.

You may be able to block them through your browser, but parts of the website may then stop working properly.

Analytics and performance cookies

These cookies help us understand how visitors use the website.

They may collect information such as:

  • The pages visitors view

  • How visitors reached the website

  • How long visitors spend on the website

  • Whether visitors have been to the website before

  • Which buttons or links are used

  • Whether technical errors occur

We use this information to understand general website usage and improve the website and our services.

Analytics cookies are not used unless you have provided consent through our cookie banner where consent is required.

Functional cookies

Functional cookies help provide additional website features and remember choices made by visitors.

For example, a third-party booking service may use cookies to remember information while you move through the booking process.

Some functional cookies may require your consent, depending on their purpose.

Marketing and advertising cookies

We do not currently use cookies for personalised advertising, remarketing or tracking visitors across unrelated websites.

We do not currently use Meta Pixel, Google Ads tracking or similar advertising technology.

If this changes, we will update this policy and request consent before using marketing or advertising cookies.

4. Cookies used on our website

The cookies that appear on your device may depend on the pages you visit, the features you use and the choices you make through our cookie banner.

Squarespace cookies

Our website is hosted and provided through Squarespace.

Squarespace may use necessary cookies to:

  • Deliver the website securely

  • Prevent fraudulent or malicious activity

  • Protect forms and website sessions

  • Test whether your browser supports cookies

  • Remember your cookie choices

Squarespace may also use analytics cookies, where these have been enabled and accepted.

The exact Squarespace cookies used may vary depending on the website features that are active.

Bikebook booking service

We use Bikebook to provide workshop booking and workshop-management services.

When you open or use the Bikebook booking service, Bikebook may use cookies or similar technologies to:

  • Display available appointments

  • Maintain your booking session

  • Process information entered into the booking form

  • Remember relevant preferences

  • Protect the service against fraud or misuse

  • Understand how its booking platform is used

  • Identify technical problems

Bikebook may also collect information such as your IP address, browser type, device information and usage information.

Cookies used directly by Bikebook are controlled by Bikebook and may change from time to time. Further information is available in Bikebook’s own privacy and cookie information.

Information you enter into the Bikebook booking service may be shared with 77 Cycles so that we can manage your booking and provide the requested workshop service.

Contact forms

Our website contains contact forms provided through Squarespace.

Necessary security technologies may be used to:

  • Submit the form securely

  • Prevent spam and automated misuse

  • Protect the website

  • Confirm that the form has been sent correctly

Submitting a contact form does not add you to a marketing list.

5. Third-party services

Some website features are provided by other organisations.

The main third-party services currently used on our website are:

  • Squarespace, which hosts and operates the website

  • Bikebook, which provides workshop booking and management features

These providers may process information under their own privacy and cookie policies.

A link from our website to another website, such as Instagram, does not normally allow that website to place cookies through our website. However, the other website may place cookies after you select the link and visit it.

6. Your cookie choices

When you first visit our website, you may be shown a cookie banner.

Depending on the cookies available, you may be able to:

  • Accept all cookies

  • Reject non-essential cookies

  • Choose which categories of cookies to allow

  • Continue using only strictly necessary cookies

Strictly necessary cookies remain active because they are required for the website or a service you request to function.

You can change your preferences at any time by selecting Cookie Settings in the website footer.

Withdrawing consent does not make previous processing unlawful. It prevents the relevant cookies from being used from that point onwards, subject to any information already stored on your device.

7. Browser settings

Most internet browsers allow you to view, block and delete cookies through their settings.

The steps vary depending on the browser and device you use. You can normally find these options under settings labelled:

  • Privacy

  • Security

  • Website data

  • Cookies

  • Tracking prevention

Blocking all cookies may prevent some parts of our website or the Bikebook booking service from working correctly.

8. How long cookies are stored

Cookies are kept only for as long as required for their purpose.

Some cookies are removed when you close your browser. Others remain for a fixed period, such as 30 days or two years, unless you delete them sooner.

The duration of cookies set by third-party services is determined by the relevant provider and may change when that provider updates its technology.

9. Changes to this policy

We may update this Cookie Policy when:

  • We change the way the website works

  • We introduce or remove website services

  • A third-party provider changes its cookies

  • Our legal or regulatory responsibilities change

The date at the top of this policy shows when it was most recently updated.

Where a significant change affects your choices, we may ask you to review or renew your cookie preferences.

10. Contact us

Questions about this Cookie Policy or how we use cookies can be sent to:

77 Cycles Ltd
15A Strathmartine Road
Dundee
DD3 7RL

Email: info@77-cycles.co.uk
Telephone: 01382 765019

You can also contact us through the Contact page on our website.

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