Workshop services you can rely on
Whether you're preparing for your next race, heading to the trails or simply keeping your bike in top condition, we're here to help keep you riding with confidence.
Servicing
From routine servicing to specialist suspension work, every bike is assessed carefully and every recommendation is based on what your bike genuinely needs.
General servicing
Regular servicing helps keep your bike running smoothly, safely and reliably. From routine maintenance to comprehensive inspections, we'll make sure everything is performing exactly as it should.
suspension
Specialist suspension servicing remains at the heart of what we do. From lower leg services to complete fork and shock maintenance, we'll help keep your suspension performing at its best.
repairs
Whether it's worn drivetrain components, brake issues, wheel problems or an unexpected mechanical fault, we'll diagnose the problem properly and recommend the most effective solution.
builds and upgrades
From fitting new components to complete custom bike builds, we'll help you get the most from your bike with upgrades that genuinely suit your riding style and goals.
What happens after booking
Booking online gives us the information we need to plan your visit, but it is not always a final quotation. Some issues can only be properly assessed once we have the bike in the workshop.
Book online
Choose the service that best matches what your bike needs and tell us as much as you can about the problem.
01
Drop off your bike
Bring your bike to the shop. We may ask a few additional questions about the issue, how the bike is used and any recent work.
02
You approve any changes
We will explain any extra work, parts or costs clearly. Nothing outside the agreed booking will be added without your approval.
03
We assess it properly
Stuart will inspect the bike and confirm what work is required. If anything different or additional is identified, we will contact you.
04
The work is completed
Once everything is agreed, your bike will be serviced or repaired with the same care and attention we would expect for our own bikes.
05
Collect Your Bike
We will let you know as soon as your bike is ready and provide any relevant advice about bedding-in and future maintenance.
06
Your Questions, Answered
Find clear, practical information about our workshop services, booking process, turnaround times, pricing guidelines and what to expect when you bring your bike to 77 Cycles. If something’s not covered or you need specific advice about a repair, upgrade or part fitment, get in touch and we’ll sort it.
Full FAQ and detailed answers are available on the FAQ page. If you still have unanswered questions, contact us by phone, email or pop into the shop — we’re happy to help.
-
We recommend booking as early as possible, particularly during spring and summer when demand is highest. Smaller repairs can often be fitted in quickly, while major services and suspension work may need to be booked further in advance. Our online booking system always shows the next available appointments.
-
You're always welcome to pop into the shop for advice or to discuss an issue with your bike. However, we recommend booking workshop jobs in advance so we can allocate enough time and ensure your bike is seen as quickly as possible.
-
Yes. We work on most bicycles, including mountain bikes, gravel bikes, road bikes, hybrid bikes, electric bikes and children's bikes. If you have something more unusual or a specialist build, just get in touch and we'll be happy to advise.
-
A quick rinse is always appreciated, particularly if your bike has been out in very muddy conditions. It helps us inspect everything properly and allows us to start work more quickly. If your bike is particularly dirty, we may need to charge for additional cleaning before servicing can begin.
-
Absolutely. If we discover any additional issues once we've inspected your bike, we'll explain what we've found, why we recommend the work and what it will cost. We won't carry out additional repairs or fit extra parts without your approval.
-
Turnaround times vary depending on the type of work and how busy the workshop is. Minor repairs can often be completed within a few days, while larger services, suspension work or jobs requiring special-order parts may take longer. We'll always give you an estimated completion time and keep you updated if anything changes.
-
Yes. Suspension servicing is one of our specialist areas. We service and maintain a wide range of forks and rear shocks, helping keep them performing at their best. If your suspension requires specialist manufacturer-only work or replacement parts that aren't immediately available, we'll explain the options before proceeding.
-
Yes. We have access to a wide range of leading cycling brands and suppliers and can source everything from replacement components to upgrades and complete bikes. If we don't have something in stock, we'll do our best to get it quickly and let you know the expected lead time before placing an order.